Trouble submitting a finishing project

Ask questions about sequence improvement / finishing D. mojavensis projects here.
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dpaetkau
Posts: 31
Joined: Fri Jun 05, 2009 6:18 pm

Trouble submitting a finishing project

Post by dpaetkau » Mon May 20, 2013 2:39 pm

We are trying to submit a project and we keep getting the following message at the end of a long interval of waiting. Any ideas why it might be happening? I have opened the students Checklist and Zipped file and re-saved and re-compressed them on my Mac to see if that would work, and it doesn't. The project took quite a bit of work, so the folder that was compressed was quite large. The project is D. ananassae 272H613 finishing project If anyone has ideas, please let me know.

Don
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wleung
Posts: 185
Joined: Sun Feb 04, 2007 7:41 pm
Location: Washington University in St. Louis

Re: Trouble submitting a finishing project

Post by wleung » Wed May 22, 2013 12:14 am

Please logout of the Project Management System, login and try submitting the project again. When transferring large projects, the file upload sometimes get interrupted and results in a partial file upload. This issue can typically be solved by logging out and submitting the project again.

Please let me know if the issue persists and we can setup an alternate way for you to upload the project (e.g. via DropBox, Google Drive, etc).

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